Plastic Free Shipping and Returns
Plastic Free Shipping Detail
We are a small eco-friendly shop, but we send everything plastic-free the next day and all materials utilized in the shipping process (boxes, fillers, tape) are recyclable. Recyclable packaging and packing are the least we can do to ensure your purchase is environmentally friendly as possible and removes you of the burden of discarding wasteful, short-lived plastics as you would have to do with major retailers.
If you live in Colorado Springs, come see our eco-friendly shop at Eclectic Co! Otherwise, we are happy to ship any of our products within US territory.
Plastic Free Shipping Terms
Weighstead offers $3.98 standard delivery for all orders in the Continental U.S. Other shipping rates are calculated at checkout. Every order from our no waste online store is shipped the following day. Delivery is 3-6 days. We do not ship on Sundays and federal holidays.
Unused and broken items can be returned for a refund or store credit within 14 days of purchase.
We currently only ship in United States.
Lost or missing order
Weighstead is not liable for any packages lost by USPS or packages that are verified as delivered but not received by the customer. Please contact your local USPS and file a claim if you selected Priority Mail. If the claim is not approved by USPS, products will not be replaced. To prevent lost orders, please ensure your shipping address is correctly typed during the checkout process to prevent undeliverable orders.
Once the order has been placed AND shipped, we cannot make any changes to the address. The package will be shipped back to Weighstead and a refund (minus shipping and taxes) will take effect within 5 days of returned package.